At Milan Laser Hair Removal, we’re not just transforming skin—we’re transforming confidence. As the nation’s largest laser hair removal provider, we’re built on a culture of excellence, innovation, and a commitment to delivering a world-class experience for both our clients and our team.

We’re looking for a Facilities Specialist who thrives in a fast-paced environment, takes ownership, and is passionate about creating safe, seamless, and high-performing clinic environments across our growing footprint.

About the Role

The Facilities Specialist plays a key role in keeping our clinics running at their best. You’ll oversee day-to-day facility operations, partner with vendors, and collaborate cross-functionally to ensure our spaces are safe, functional, and consistently deliver a best-in-class experience.

This role is ideal for someone who is proactive, solutions-driven, and comfortable working independently while managing multiple priorities.

Status: Full-time | Salaried
Location: Omaha, NE - Corporate Office (On-Site)

What You’ll Do

• Own facility operations: Coordinate and manage maintenance across HVAC, plumbing, electrical, and general building systems to minimize disruption to clinic operations
• Lead vendor partnerships: Serve as the primary point of contact for vendors, ensuring quality, accountability, and cost-effective service delivery
• Manage work orders & maintenance: Prioritize and track requests, while proactively identifying trends and preventing recurring issues
• Support growth & innovation: Partner with Operations and Store Planning on new clinic openings, remodels, and refresh projects
• Collaborate cross-functionally: Build strong relationships with internal teams to align priorities and deliver exceptional service
• Respond to the unexpected: Quickly assess and resolve urgent facility issues with professionalism and sound judgment
• Drive continuous improvement: Identify opportunities to enhance processes, reduce costs, and improve overall efficiency

What You Bring

• 3+ years of experience in facilities coordination, facilities management, or a related field
• Strong knowledge of commercial building systems (HVAC, plumbing, electrical)
• Experience managing third-party vendors and service providers
• Excellent communication and collaboration skills
• Strong organizational and problem-solving abilities with keen attention to detail
• A self-starter mindset with the ability to thrive in a fast-paced, evolving environment
• Experience with facility management systems or work order platforms (preferred)
• Exposure to commercial construction, renovations, or interior buildouts (preferred)
• Design experience (preferred)

What Sets You Apart

At Milan, we look for people who:

• Are customer obsessed and committed to delivering a world-class experience
• Take ownership and drive results
• Embrace a growth mindset and challenge the status quo
• Lead with integrity and foster a one-team mentality
• Use data to inform decisions and continuously improve

Why Milan?

• Industry leader with rapid nationwide growth
• A culture that celebrates innovation, teamwork, and excellence
• Opportunity to make a direct impact on the environments where our teams and clients thrive
• Competitive compensation and benefits package

Benefits

• Medical, dental, vision, disability and life insurance within 30 days
• Unlimited PTO - work with your manager and take time as needed
• 6 Paid holidays
• $50 cellphone stipend paid out monthly
• 401k retirement plan with vested 4% employer match after 90 days
• Career advancement opportunities + Culture/environment
• Employees and their spouse or legal partner receive free laser hair removal services

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality.  However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer

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