Why Milan Laser Hair Removal?

When you’re an ambitious professional you want to work with the best. Milan is currently the premier laser hair removal provider with plans to rapidly expand throughout the nation.

Because it’s fun and progressive. We’re not like other companies where you’re just a number. We are seeking independent thinkers who can add true value to our team.

Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh and free laser hair removal. You won’t find that at other corporate gigs.

Because, growing is good. We’re always expanding, improving and looking for people ready for a challenge. Our team members learn the business from the inside-out and as our business grows, the opportunities abound.

Position Summary:

The Training Facilitator delivers engaging, effective training sessions for new hires within the organization, primarily focusing on training all field sales roles, call center positions, and providing general onboarding for corporate employees. Equips new team members with the knowledge, tools, and confidence needed to succeed. Develops others through structured and adaptive learning experiences.

Status: Full-time, Salaried

Location: Omaha, NE | Onsite

Responsibilities:

• Training Delivery: Facilitate new hire training sessions for assigned cohorts, including field sales, call center, and corporate employees, ensuring all participants are fully prepared to succeed in their roles. Create an inclusive and engaging learning environment that encourages interaction, collaboration, and retention. Track and report trainee progress, performance, and completion of training milestones.
• Content Management: Stay current on all training materials, system updates, and process changes, adapting delivery methods and content as the business evolves. Provide feedback and ideas to enhance training content, materials, and delivery methods based on learner feedback and business needs.
• Cross-Functional Collaboration & Support: Serve as a subject matter expert (SME) on company policies, procedures, and best practices. Collaborate with leadership and internal departments to ensure alignment between training objectives and business goals. Occasionally support training operations, including assisting with the development or revision of training materials during large-scale rollouts or organizational changes.
• Other Duties: Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Qualifications and Education Requirements:

• Bachelor’s degree in Education, Communications, Human Resources, or a related field preferred; equivalent experience considered.
• Minimum two years experience in a training or facilitation role preferred
• Proven ability to engage and motivate learners in both in-person and remote settings required
• Strong presentation and public speaking skills, with the ability to clearly explain complex topics to diverse audiences required
• Experience working in or supporting sales or customer service/call center environments preferred
• Familiarity with sales terminology and processes preferred
• Strong adaptability and comfort with frequent curriculum changes and evolving business needs required
• Excellent verbal and written communication skills required
• Proficient in presentation tools and learning management systems (LMS) required
• Highly organized with strong attention to detail and time management required
• Collaborative mindset with the confidence to speak up and contribute ideas to improve processes and learner experience required

Benefits Include:

• Medical, dental, vision, disability and life insurance within 30 days
• Unlimited PTO - work with your manager and take time as needed
• 6 Paid holidays that we are closed
• $50 cellphone stipend paid out monthly
• 401k retirement plan with vested 4% employer match after 90 days
• Career advancement opportunities + Culture/environment
• Employees and their spouse or legal partner receive free laser hair removal services

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer